Contact CertOnyx
Exploring CertOnyx or already studying with us? Ask us about our certifications, plans, platform, or practice content. We welcome questions in English and French—no account or subscription required.
Here for your preparation—even on weekends.
Support hours
Every day, including weekends, 08:00–18:00 GMT (UTC+0).
First response
You will receive a first response within a maximum of 6 support hours.
Only hours within our daily support window count toward this timeframe. For messages received outside these hours, counting starts at 08:00 GMT the following day. Resolution time depends on the request.
What can we help with?
Before you join
Ask about our certifications, available practice content, plans, and how CertOnyx works.
Account access
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Billing and subscriptions
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Technical issues
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Question corrections
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